Support

Contact

Email support@gogad.golf. Every message is read by the person who makes GoGad Golf, Brandon Orther. We usually reply within a few days.

For privacy questions, email privacy@gogad.golf.

Questions

Do I need my iPhone on the course?

No. The watch app is standalone: it has the GPS, the course and the math. Your iPhone only prepares courses before the round.

Do I need a signal on the course?

No. The only thing that uses the network during a round is the optional wind forecast, fetched once when the round starts if the watch is online. Without it you still get every distance and the elevation adjustment.

What does "plays like" mean?

It is the distance adjusted for the slope between you and the green, from the elevation grid that ships with the course, and for wind from one forecast taken at the start of the round.

How do courses get onto my watch?

Your iPhone downloads the courses near you and sends them to the watch. A watch with its own connection can also download a course directly from the course list.

My course is missing or wrong.

Email support@gogad.golf with the course name, its town, and what looks wrong (for example, the hole number and whether the front, center or back reads long or short).

What do you do with my data?

There are no accounts, and everyone downloads the same course files. The privacy policy lists every request the app makes.